Attention valued patients of Mount Vernon Internal Medicine
In an effort to provide you with prompt, accurate, and extraordinary care we need your help.
We are overwhelmed with the number of refill requests we are getting from our patients and pharmacies. You may have noted this with longer wait times to call our office. This is taking away staff time from other duties that are crucial to patient care.
We would like to encourage you to bring your medications with you to every visit. If you are unable to bring your medications, please bring a list of your medications. This will ensure your records are kept up to date, we reduce medication errors and we can see if you require any refills with your medication bottles. Please note any prescription refills that are requested outside of an office visit will only be filled with a 30 day supply, at the clinician’s discretion. We are respectfully asking that you make an appointment when refills are due. The practice reserves the right to charge a $10 fee for all prescriptions requested and filled outside of an office visit. Be aware that you should allow more than 24 hours for a called in prescription. Prescriptions will not be refilled on weekends, holidays or after hours. In order to avoid the need of this charge please make sure you ask for your medication refills during your office visit. Please note that Mount Vernon Internal Medicine will not refill lost or stolen controlled substances.