Dear Valued Patients,
We are in the process of changing our EMR (Electronic Medical Record) system. We believe that this change will benefit you with increased functionality. Additionally, there will be a new patient portal which will be more user friendly.
Some of the additional features will include but not limited to:
- Direct Appointment scheduling (including non-business hours)
- Online bill pay
- Easier registration and navigation of the patient portal
- Easier printing of care plan summaries, results, etc.
Mount Vernon Internal Medicine is dedicated to your care and the use of technology to streamline our interactions with you. It is our profound hope that you take advantage of the new portal and the myriad of options, therein.
Our system conversion will be completed on January 17, 2017. As such, we will need all patients to bring in their photo ID and insurance card for all appointments beginning January 18, 2017 which will be needed to be input into the new system. We ask that every patient arrive at least 15 minutes prior to their appointment to ensure that all information is updated and you are seen in a timely manner. Your patience during this conversion is greatly appreciated.
We are grateful to be your provider of choice and hope to fulfill your healthcare needs in the most efficient, patient-centric manner.
Have you heard that we have a FREE patient portal? Already registered? Not registered yet?
Here is everything you need to know about the portal……..
-You can view up to 1 years worth of medical records on the Follow My Health secure patient portal
- You can directly communicate with your provider with the message feature
-You can update your demographic information as well as your preferred pharmacy for medication refill ease
-You can request medications from the portal and have these sent directly to your provider for review
- You can fax and email your medical records to another provider should you wish to
- You get appointment alerts and reminders
-If you have a Follow My Health portal with another provider you can combine your records in one place for convenience
- Check online after your appointment to view your most recent lab results. (We do ask if you have any questions about anything in your lab results that you do still come in for an appointment to have this information reviewed with a provider)
-Make sure you provide your E-mail address at check in on our quick and friendly electronic check in system Phreesia so we can send you an invite.
-The portal is secure so we do not have access to your user name or password so make sure you write it down when you register and ENJOY!!!!
Measles, Mumps and Rubella. Oh My. Eradication in the US, no more.
With the recent news reports regarding the pockets of measles infections related to visitors at Disney, there have been many questions raised in regards to a childhood disease that was once declared eradicated in the US.
Most if not all of the adult population born after 1957 in the US received 2 doses of the MMR (Measles, Mumps and Rubella) vaccine, those born prior to the development of the vaccine (1957) are assumed to have natural immunity through infection, since Measles, Mumps and Rubella were once a rite of passage in one’s childhood.
The CDC published an excellent Question and Answer page on Measles, please find the link below:
As always, if you are concerned in anyway about your risk in contracting Measles, we are always here to answer questions, simply make an appointment and come on in.
With spring on the horizon, a couple housekeeping items to keep your visit with us as smooth as possible:
We have instituted a 10 minute late arrival policy. This is in response to patient concerns regarding the amount of time they waited to see a provider. Please note, if you arrive 10 minutes or later after your appointment time, you may be asked to reschedule. While we will do our best to accommodate you into the schedule with the provider you were originally scheduled with, we may not be able to due to scheduling constraints and you may be offered an appointment with another provider or at a different location. We are mindful of our patient’s time and hope that this will decrease delays experienced by our patients.
Are you new to us? Coming in for the first time?
We ask all of our new patients to come in at least 15 minutes prior to their appointment time to allow for the collection of all demographic and insurance information. This will insure that your appointment is spent discussing your medical concerns and not completing registration items. We want play an active role in your quest for good health, let’s start off on a good foot.
New Year, New You, Make It Count!
It is 2015! Five quick ways to a healthy new you!
1: Eat with purpose!
Tweak your meal choices just slightly and make sure you are getting in your 5 servings of fruits and vegetables a day. With our busy lifestyles, this can be difficult. Eating while on the go can often result in us snacking on high fat foods which can be of low nutritional value. At mealtimes, try picking foods that are high in fiber: fruits, vegetables and whole grains- which are not only helpful for our digestive health but are filling too. You will stay fuller longer which leads to less snacking.
2: Take the weight off!
Those dreaded holiday pounds! They always manage to creep on much quicker than they go away. Don’t be discouraged by slow results, try “buddying up” with a friend or online group. Challenging yourself with the support of others with help keep you accountable and on track. Remember, big changes don’t happen overnight, so try not to focus on your overall goal, instead aiming for short term goals and the small changes you will make to achieve them, take the stairs instead of the elevator. Last but not least, CELEBRATE! Recognize your achievement at each milestone with something that you will enjoy, (not anything that will compromise your new healthy habits). New lipstick or a new outfit in your new smaller size!
3. Cut the ball and chain, start the New Year Smoke Free!
Kick the habit. No better time to do it. Choose your quit date and stick to it. Don’t be discouraged if find yourself regressing; just keep going with your plan to quit. One of the most important elements that people who have quit smoking express was the need to feel in control of their quitting journey. If you are having difficulty achieving success, have the discussion with your medical provider, there are several options available to help you.
Designate time for yourself a couple of times a week or daily if you can. Use this time to take a brisk walk, participate in a yoga or other exercise class. Meditation and calming activities can help relieve stress. Relieving stress and getting exercises are both heart healthy activities.
5. See your medical provider regularly and get all of your screening exams done!
Colonoscopies, Mammograms, Prostate Exams, oh my. These are all important screenings to have done. Screening exams are very important tools in your quest to stay healthy. Don’t wait until you’re symptomatic to look into things. Did you know that colon cancer is one of the slowest growing cancers and if caught early has one of the highest cure rates of all cancers? Make it a point to stay healthy in 2015, get your screenings done.
Don’t forget that in the New Year, your insurance deductible and benefits may change. Be sure to speak with your human resource manager or your insurance company so that you understand what your coverage and responsibilities are. Being well-informed is beneficial to you; it will help prevent any big out of pocket surprises and will insure that you utilize your benefits to their maximum potential. Also, don't forget to bring in your new insurance card and keep us informed of any changes you may have experienced.
December is a month that most of us spend preparing for the holidays, whether it is travelling, hosting family or just closing the year out at work, we often lose focus on staying healthy. Diets go out the window, we don’t dress warmly enough for the weather, cough and colds are at their peak and we are just plain exhausted. Here are a couple tips to help you stay at the top of your game:
1: Get vaccinated against the flu!
December 7th-13th is National Influenza Vaccination Week! The CDC (Centers for Disease Control) established NIVW in 2005 to highlight the importance of continuing flu vaccination through the holidays and beyond. The CDC recommends the flu vaccine for everyone 6 months and older as the first and most important step in protection against Influenza.
Did you know that those at the highest risk for serious flu related complications include young children, pregnant women, people with chronic health conditions like asthma, diabetes, heart or lung disease and people 65 years and older? Getting the flu could worsen their current conditions, lead to pneumonia, hospitalization and even death!
You can receive the flu vaccine at any of our offices on a walk-in basis through the lab, no appointment is required. So in the midst of all of your December festivities, get vaccinated and take care of YOU!
2: Winter is here, know the risk that the beautiful winter weather brings!
Slip and fall risks escalate dramatically in the winter, sidewalks become coated with ice, melted snow turns floors slippery and visibility decreases with the diminishing of daylight hours. Resultant injuries range from scrapes and bruises to broken ankles, hips and wrist, all of which impact our quality of life and really damper the holiday cheers! Before the winter weather creeps up on you, stock up on some basic supplies to help you stay upright and avoid those nagging injuries. Kitty Litter and ice melting preparations can help keep walk-ways clear and safe. Wearing proper shoes and wiping them when you come inside will help with traction and preventing wet floors that can become slippery.
Did you know that the rate of fatal heart attacks increases rapidly during snow storms? If you have a history of cardiac disease or are inactive (don’t exercise regularly), you should speak to your provider about the risk associated with shoveling snow.
Use your legs when shoveling snow to prevent lower back injuries and take frequent breaks to avoid over exertion. Before shoveling, make sure to warm up and stretch well, shoveling is an intense work out, prepare properly for it.
3: Inclement Weather, appointment request, need lab results?
All of this information can be found on our Patient Portal, Follow My Health! The Portal is updated regularly and will include updates on closings due to inclement weather as soon as a decision is made. You can also request an appointment and view your lab results! Our portal has all of the bells and whistles available, try it today!
Just a couple reference points to help you with our portal:
Our portal is secure, that means that we cannot recover or reset your password to protect your privacy. You will have to enter your user name and request a new password be sent to your email address on file.
You can register one of two ways, either by following the link sent to you in the invite email sent from our office or by using the link on our homepage. Please note, if you use the link on our home page, you will have to clink on the “my account” tab and request a connection to Mount Vernon Internal Medicine. Otherwise, your portal will appear blank.
If you require support or help with your account, please contact our support staff at firstname.lastname@example.org. This will save you time and prevents you from having to call in, which can also lead to a delay in the resolution of your issue.
As 2014 comes to an end, we thank you for allowing us to be your provider of choice and we wish you a very rewarding and healthy 2015! Happy Holidays!
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